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Returns.

14-Day Return Policy – simple & hassle-free

How it works

1️⃣
Register your return
Enter your order number & submit the form
2️⃣
Send the package
Ship the item to our address (return postage ~€1–4 via letter mail, at your expense)
3️⃣
Get your money back
We'll refund the full amount once we receive the goods
Return Address
Grimm & Schafheutle GbR
Attn: Returns
Rosensteinstr. 1
70191 Stuttgart, Germany

Register Your Return

Just enter your order number. We'll take care of the rest.

You can find it in your order confirmation email.

Check Return Status

Enter your order number and email to see the current status of your return.

▶ Cancellation Policy (legal information)

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise your right of withdrawal, you may also contact us directly:

Grimm & Schafheutle GbR · Rosensteinstr. 1 · 70191 Stuttgart, Germany
Email: info@schafundgrimm.de

Effects of Withdrawal

  • We will reimburse all payments within 14 days of receiving the goods back.
  • Reimbursement will be made using the same payment method as your original transaction.
  • You will bear the direct cost of returning the goods.